


e-Mail UpdatesWe will send you the latest program details when available. ContactsInquiries: Sponsorship: sponsor@voicesearchconference.com Organizers:
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Voice Search 2009 Program
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| Preliminary program (subject to change) | |||
| Mon, March 2, 2009 | Voice Search 2009 | ||
| 7:30 AM | 8:15 AM | Continental Breakfast | |
| 8:15 AM | 8:20 AM | K1 Welcome and introduction to the conference | |
| 8:20 AM | 9:20 AM | K2 Keynote panel: What is different about voice search technology (and what isn't) | |
| AVIOS Applied Voice Technology Seminar | Demonstration Derby | ||
| A | B | ||
| 9:30 AM | 10:30 AM | A101 Delivering Voice Search solutions | B101 Directory assistance and local search |
| 10:30 AM | 10:45 AM | Break | |
| 10:45 AM | 12:15 PM | A102 Supporting unstructured searches | B102 Natural language call routing and voice shortcuts in contact centers |
| 12:15 PM | 1:30 PM | Lunch | |
| 1:30 PM | 2:30 PM | A103 The Voice User Interface in Voice Search | B103 Information access by voice |
| 2:45 PM | 3:45 PM | A105 Standards and multimodality | B105 Innovative speech technology |
| 3:45 PM | 4:00 PM | Break | |
| 4:00 PM | 5:15 PM | A105 Advanced applications in voice search | B105 Application delivery and hosting |
| 5:15 PM | 7:00 PM | Wine and cheese reception | |
| Tues, March 3, 2009 | Voice Search 2009 | ||
| 7:30 AM | 8:00 AM | Continental Breakfast | |
| 8:00 AM | 8:15 AM | K3 Voice Search: A small introduction to a large paradigm shift | |
| 8:15 AM | 9:30 AM | K4 Keynote panel: Voice Search: Evolution or breakthrough? | |
| A | B | ||
| Applications, strategy, business models, and marketing | Design strategies, tools, and delivery platforms | ||
| 9:45 AM | 11:00 AM | A201 Innovative mobile applications | B201 Multimodal user interfaces |
| 11:00 AM | 11:15 AM | Break | |
| 11:15 AM | 12:15 PM | A202 Business directories and local search | B202 Delivery platforms and services |
| 12:15 PM | 1:15 PM | Lunch | |
| 1:15 PM | 2:00 PM | K5 Sponsor forum 1: Product announcements and features | |
| 2:05 PM | 3:15 PM | A203 Personal and communication assistants | B203 Approaches to application development |
| 3:15 PM | 3:30 PM | Break | |
| 3:30 PM | 5:00 PM | A204 Voice Search in contact centers | B204 Technology supporting voice search |
| 7:00 PM | 10:00 PM | Gala Conference Dinner | |
| Weds, March 4, 2009 | Voice Search 2009 | ||
| 7:30 AM | 8:45 AM | Continental Breakfast | |
| 8:00 AM | 8:45 AM | K6 Sponsor forum 2: Product announcements and features | |
| 8:45 AM | 9:45 AM | K7 Keynote panel: How will contact centers evolve in the Voice Search era? | |
| A | B | ||
| Applications, strategy, business models, and marketing | Voice search and productivity | ||
| 10:00 AM | 11:00 AM | A301 Mobility applications | B301 Voice search in the enterprise |
| 11:00 AM | 11:15 AM | Break | |
| 11:15 AM | 12:30 PM | A302 Audio search and speech analytics | B302 Converting voicemail to text |
| 12:30 PM | 1:45 PM | Lunch | |
| 1:45 PM | 3:00 PM | A303 Supporting mobility in contact centers | B303 Managing communications and contacts |
| 3:15 PM | 4:30 PM | K8 Closing discussion: Key messages from the conference | |
| 4:35 PM | 5:15 PM | K9 Sponsor forum 3: Product announcements and features* | |